Return and Refund Policy of Tijaria
We aim to deliver the best customer experience to our users/customers (hereinafter referred to as “you”), from the moment you place an order to the initiation of a return. While shopping on the Tijaria website (hereinafter referred to as “website”), you can expect a seamless and hassle-free purchasing experience, making us your trusted shopping destination.
RETURN/EXCHANGE
We are committed to ensuring your satisfaction with every purchase. For products priced below ₹100 that are under the guarantee period and have a manufacturing defect, we will replace them with a new, identical product at no additional cost. For products priced above ₹100 that are under warranty and found to have a manufacturing defect, these will be serviced and repaired instead of being replaced, in line with our warranty policy. Please retain your proof of purchase to avail these services, and contact our customer support team to initiate your replacement or repair request smoothly.
Delivery of products
Shipping and handling charges may vary depending on factors such as the product, packaging, size, volume, type, and other considerations. These charges will be displayed at checkout, ensuring you are informed of the applicable costs before completing your purchase or making any payment.